A performance assessment of the United Nations Relief and Works Agency (UNRWA) for Palestine refugees in the near east commissioned by some of the world’s top donors has found that the agency is “competent, resilient, and resolute,” with an overall rating of “highly satisfactory” in four of the 11 areas of the assessment.
The UNRWA engagement in the region is considered highly relevant as it delivers critical support for the Palestine refugee population, to the host authorities, and to the wider development processes of the region, according to a statement of the United Nations Information Center (UNIC) on Tuesday.
The Multilateral Organisation Performance Assessment Network (MOPAN) is comprised of 18 countries that share a common interest in assessing the effectiveness of the major multilateral organisations they fund, the statement said.
These include United Nations agencies, international financial institutions, and global funds. The network that generates, collects, analyses, and presents relevant and credible information on effectiveness and performance has just released its second assessment report of the UNRWA. The MOPAN assessed 14 organisations, including the UNRWA recently.
The assessment commended the UNRWA for its strong management, robust, and resilient organisational architecture, strategic vision, and effective programme delivery, as well as the capacity and commitment of its workforce and its strategic approach to resource mobilisation.
The assessment also affirmed the strength of the agency’s approach to results, risk, and financial management, concluding that the UNRWA is uniquely well-placed to ensure that the humanitarian, human development, and protection needs of Palestine refugees are met.
“We are very grateful for the opportunity that the MOPAN review gives us to look critically and constructively at our performance”, said the UNRWA Commissioner-General Pierre Krähenbühl, adding that the very positive findings of this report reflect the immense commitment of the agency toward the full implementation of its mandate, as defined and approved by the United Nations General Assembly.
The assessment also identified a number of areas for improvement, including the need for an explicit policy on environmental sustainability and climate change, for strategic evaluations and for an approach to protection that is suited to the difficult financial realities faced.
The UNRWA is primarily funded from voluntary contributions. In 2018, when it faced the biggest financial challenge of its existence, it responded by intensifying its fundraising efforts and implementing extensive internal cost saving and austerity measures. Progress achieved on these fronts allowed operations to be largely maintained, although not without detriment to some services.
“We aim at maintaining the same level of expenditures as in 2018 and call on our donors to renew their contributions at the same level as last year. This is the only way we at UNRWA can ensure the continuation of our services to 5.4 million Palestine refugees in 2019,” said Krähenbühl.