Egypt’s Minister of Communications and Information Technology Amr Talaat has announced the month-long nationwide trial of the Digital Egypt platform, providing citizens with easier access to government services.
Citizens will, through the platform, be able to access 70 government services, including: food rations in cooperation with the Ministry of Supply; vehicle and driving licensing in cooperation with the Public Prosecution and the Ministry of Interior; notary services; and litigation in cooperation with the Ministry of Justice.
Talaat explained that a citizen can pay the required service fees through electronic payment methods, using credit cards, and mobile wallets. He indicated that his ministry intends to launch a mobile application in the coming weeks to facilitate the process of accessing these services, which will also be available through Egypt Post offices.
He added that users only need to be physically present at an office to verify their identity and receive the power of attorney. This requirement runs alongside an application, launched in cooperation with the Ministry of Justice, which solves the problem of overcrowding at offices providing notary services. The application allows citizens to determine the appropriate off-peak time to present themselves at the office to obtain the service.
The Digital Egypt platform provides citizens with the possibility of inquiring about traffic tickets, submitting a grievance, paying tickets, and applying for clearance or grievance certificates. Additionally, users would also be able to remotely apply for replacement driver’s licences that have been damaged or lost.