Latest in Tag: NTRA Highlight
Latest in Tag: NTRA

Egypt obliges ADSL operators to provide free consumption notification to users
Messages to be sent once consumption hits 50%, 75%, and 100% of Internet package

Egypt telecom regulator holds symposium for stakeholders on market controls
NTRA stresses importance of new digital portal for import, licensing services

Egypt’s telecom regulator monitors mobile service quality during 4Q 2020
Data transmission services increased from 3.5m samples in October to 6m samples in December

Communication service users refunded EGP 970,000 in Q4 of 2020 after NTRA intervention
The National Telecom Regulatory Authority (NTRA) has revealed that a total of EGP 970,000 was refunded to communication service users in the fourth quarter (Q4) of 2020 after it intervened to settle their complaints.

Egypt witnesses 17% increase in mobile wallets since March 2020: NTRA
The volume of electronic transactions through mobile wallets increased to 9.9m transactions in October, compared to 3.9m transactions in March

NTRA accepts, approves TE’s new package of frequency bands
TE has also implemented a strategy of transformation from an integrated telecommunications service provider to the best provider of ICT services in Egypt.

NTRA approves new frequencies worth $1.1bn for mobile companies
The approval was given to the final results of the process for introducing and allocating new frequency bands with a width of 2×40 MHz in the 2,600 Time Division Duplex (TDD) frequency space. The frequencies will be offered to companies licensed to provide mobile services in Egypt.

Communication services complaints rise to 51,300 in 3Q 2020: NTRA
47% of complaints related to ADSL services, whilst 22% were made for fixed-lines

NTRA receives $1.2bn bids for new mobile frequencies
According to an NTRA source, Vodafone submitted a bid to obtain a 40 MHz package, while Telecom Egypt (TE) requested a 20 MHz package.

NTRA to offer Egypt mobile companies new frequencies via auction
The source added that the new frequencies will be offered to Vodafone, Orange, Etisalat, and We in the form of an auction.

ADSL usage increases 92% during summer, 45% in peak hours: NTRA
Mobile Internet usage increased by 12% in summer months

Egypt’s NTRA receives 40,000 complaints on mobile internet, voice services
About EGP 250,000 in financial compensations was provided to clients

Egypt’s NTRA tests quality of mobile services in June
The quality tests were conducted at nearly 81 cities and neighbourhoods, covering nearly 27,000 km of populated areas.

Egypt mobile prices increase 15% due to new NTRA fees, low imports
Companies such as Samsung, Oppo, Xiaomi have already raised their prices to cover added expenses

Egypt sees 13.5m mobile wallets end-May: NTRA
According to the report, deposits, cash withdrawals, and transfers were the top three most used services in these transactions by subscribers.

NTRA sets mobile operator outlets’ timings after curfew lifted
The work hours during which outlets can serve customers, came into effect on 28 June, and will run from 9:00 to 21:00. On Fridays, outlets will be open to customers from 12:00 to 21:00.

52,000 telecoms user complaints registered in Q1 of 2020
Total of 97% of all complaints resolved, with largest number of complaints on ADSL services

Telecommunications see significant usage increase in April: NTRA
State precautionary measures, working from home contribute to increased Internet, phone use

NTRA agrees with mobile operators to provide 250,000 ration bags to coronavirus-affected people
The initiative aims to ease the negative economic impacts of the coronavirus. It is also part of the mobile companies’ corporate social responsibility in such hard times.

Acceptable internet services; some problems with voice services: NTRA report
According to NTRA’s statement, the service tests were conducted throughout the month for approximately 24,000 sqkm of populated areas in various governorates, divided into nearly 81 cities and neighborhoods

Some areas in Egypt still suffer poor mobile voice services: NTRA
The measurements took place by testing voice and data services through thousands of test calls, in addition to a test for mobile data.

Cooperation between the CBE, FRA, NTRA, AMLA to develop legislative framework for financial technology
Ayman Hussein, Sub Governor of CBE for Payment Systems and Information Technology, said “Financial technology and its applications contribute to financial inclusion,” adding that there is a fruitful cooperation between the CBE and the Ministry of Communications, where technology has become an important role in the banking sector.

NTRA working to operate licenses of Tiba 1 satellite
We receive 5,000 weekly complaints about mobile services: Abdel Wahed

NTRA licences Etisalat Misr to provide triple-play services in compounds
The National Telecommunications Regulatory Authority (NTRA) has granted the mobile network operator, Etisalat Misr, a triple-play telecom licence that allows the firm to provide mobile and landline services, high-speed broadband, and fiber-optic TV services. NTRA’s Acting Executive President, Mostafa Abdel Wahed, and CEO of Etisalat Misr, Hazem Metwally, has singed the license agreement. “We are …

NTRA contributes to Silicon Waha’s capital by EGP 600m
The Egyptian Cabinet approved the Ministry of Communications and Information Technology’s (MCIT) request to allow the National Telecommunications Regulatory Authority (NTRA) to contribute EGP 600m to Silicon Waha’s capital. Silicon Waha was launched as an Egyptian stock company with a capital of EGP 1.3bn, in accordance with law No 159 of 1981 and its executive …

Facing NTRA decision, mobile traders study establishing a chain of certified shops to sell lines
Decision will not harm traders, aims to regulate the market, asserts Etisalat’s Hegazy

Orange expects NTRA to introduce new frequencies ahead of 4G customer growth
Mobile market grows by 2 million clients per year, says Orange Egypt deputy CEO

NTRA considering tendering new frequency bands for 4 mobile operators
Acting Executive President of the National Telecommunications Regulatory Authority (NTRA) Mustafa Abdul Wahid said that the authority is considering ways to offer new frequency bands to mobile operators after the concerned authorities allocate them. He added that the price and conditions of the new frequencies will be determined according to the available frequency and type …

New prices may affect customer consumption: Vodafone
We have submitted a different proposal for repricing cards six months ago, NTRA rejected it, says Essam

Merchants demand raising their profitability from selling prepaid topup cards to 6%
Mobile Phones and Communications Division to meet with mobile network operators to seek compensation from difference in prices of cards