Latest in Highlight
The volume of electronic transactions through mobile wallets increased to 9.9m transactions in October, compared to 3.9m transactions in March
TE has also implemented a strategy of transformation from an integrated telecommunications service provider to the best provider of ICT services in Egypt.
The approval was given to the final results of the process for introducing and allocating new frequency bands with a width of 2×40 MHz in the 2,600 Time Division Duplex (TDD) frequency space. The frequencies will be offered to companies licensed to provide mobile services in Egypt.
47% of complaints related to ADSL services, whilst 22% were made for fixed-lines
According to an NTRA source, Vodafone submitted a bid to obtain a 40 MHz package, while Telecom Egypt (TE) requested a 20 MHz package.
The source added that the new frequencies will be offered to Vodafone, Orange, Etisalat, and We in the form of an auction.
Mobile Internet usage increased by 12% in summer months
About EGP 250,000 in financial compensations was provided to clients
The quality tests were conducted at nearly 81 cities and neighbourhoods, covering nearly 27,000 km of populated areas.
Companies such as Samsung, Oppo, Xiaomi have already raised their prices to cover added expenses
According to the report, deposits, cash withdrawals, and transfers were the top three most used services in these transactions by subscribers.
The work hours during which outlets can serve customers, came into effect on 28 June, and will run from 9:00 to 21:00. On Fridays, outlets will be open to customers from 12:00 to 21:00.
Total of 97% of all complaints resolved, with largest number of complaints on ADSL services
State precautionary measures, working from home contribute to increased Internet, phone use
The initiative aims to ease the negative economic impacts of the coronavirus. It is also part of the mobile companies’ corporate social responsibility in such hard times.
According to NTRA’s statement, the service tests were conducted throughout the month for approximately 24,000 sqkm of populated areas in various governorates, divided into nearly 81 cities and neighborhoods
The measurements took place by testing voice and data services through thousands of test calls, in addition to a test for mobile data.
Ayman Hussein, Sub Governor of CBE for Payment Systems and Information Technology, said “Financial technology and its applications contribute to financial inclusion,” adding that there is a fruitful cooperation between the CBE and the Ministry of Communications, where technology has become an important role in the banking sector.
We receive 5,000 weekly complaints about mobile services: Abdel Wahed
The National Telecommunications Regulatory Authority (NTRA) has granted the mobile network operator, Etisalat Misr, a triple-play telecom licence that allows the firm to provide mobile and landline services, high-speed broadband, and fiber-optic TV services. NTRA’s Acting Executive President, Mostafa Abdel Wahed, and CEO of Etisalat Misr, Hazem Metwally, has singed the license agreement. “We are …
The Egyptian Cabinet approved the Ministry of Communications and Information Technology’s (MCIT) request to allow the National Telecommunications Regulatory Authority (NTRA) to contribute EGP 600m to Silicon Waha’s capital. Silicon Waha was launched as an Egyptian stock company with a capital of EGP 1.3bn, in accordance with law No 159 of 1981 and its executive …
Decision will not harm traders, aims to regulate the market, asserts Etisalat’s Hegazy
Mobile market grows by 2 million clients per year, says Orange Egypt deputy CEO
Acting Executive President of the National Telecommunications Regulatory Authority (NTRA) Mustafa Abdul Wahid said that the authority is considering ways to offer new frequency bands to mobile operators after the concerned authorities allocate them. He added that the price and conditions of the new frequencies will be determined according to the available frequency and type …
We have submitted a different proposal for repricing cards six months ago, NTRA rejected it, says Essam
Mobile Phones and Communications Division to meet with mobile network operators to seek compensation from difference in prices of cards
Telecom operators’ proposal would have eliminated small prepaid cards, such as the EGP 5 one, says Azzooz
Although the four mobile telecom companies, Vodafone, Orange, Etisalat, and Telecom Egypt received the 4G licence, the National Telecommunications Regulatory Authority (NTRA) has not announced a final date to activate the service. The four companies redistributed their frequencies and began the pilot operation of the fourth generation services in preparation for obtaining NTRA approval to …
Vodafone 3G service interruption last week was due to reallocation of frequency bands
The authority will hold a meeting within days to study the companies’ demand