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The work hours during which outlets can serve customers, came into effect on 28 June, and will run from 9:00 to 21:00. On Fridays, outlets will be open to customers from 12:00 to 21:00.
Total of 97% of all complaints resolved, with largest number of complaints on ADSL services
State precautionary measures, working from home contribute to increased Internet, phone use
The initiative aims to ease the negative economic impacts of the coronavirus. It is also part of the mobile companies’ corporate social responsibility in such hard times.
According to NTRA’s statement, the service tests were conducted throughout the month for approximately 24,000 sqkm of populated areas in various governorates, divided into nearly 81 cities and neighborhoods
The measurements took place by testing voice and data services through thousands of test calls, in addition to a test for mobile data.
Ayman Hussein, Sub Governor of CBE for Payment Systems and Information Technology, said “Financial technology and its applications contribute to financial inclusion,” adding that there is a fruitful cooperation between the CBE and the Ministry of Communications, where technology has become an important role in the banking sector.
We receive 5,000 weekly complaints about mobile services: Abdel Wahed
The National Telecommunications Regulatory Authority (NTRA) has granted the mobile network operator, Etisalat Misr, a triple-play telecom licence that allows the firm to provide mobile and landline services, high-speed broadband, and fiber-optic TV services. NTRA’s Acting Executive President, Mostafa Abdel Wahed, and CEO of Etisalat Misr, Hazem Metwally, has singed the license agreement. “We are …
The Egyptian Cabinet approved the Ministry of Communications and Information Technology’s (MCIT) request to allow the National Telecommunications Regulatory Authority (NTRA) to contribute EGP 600m to Silicon Waha’s capital. Silicon Waha was launched as an Egyptian stock company with a capital of EGP 1.3bn, in accordance with law No 159 of 1981 and its executive …
Decision will not harm traders, aims to regulate the market, asserts Etisalat’s Hegazy
Mobile market grows by 2 million clients per year, says Orange Egypt deputy CEO
Acting Executive President of the National Telecommunications Regulatory Authority (NTRA) Mustafa Abdul Wahid said that the authority is considering ways to offer new frequency bands to mobile operators after the concerned authorities allocate them. He added that the price and conditions of the new frequencies will be determined according to the available frequency and type …
We have submitted a different proposal for repricing cards six months ago, NTRA rejected it, says Essam
Mobile Phones and Communications Division to meet with mobile network operators to seek compensation from difference in prices of cards
Telecom operators’ proposal would have eliminated small prepaid cards, such as the EGP 5 one, says Azzooz
Although the four mobile telecom companies, Vodafone, Orange, Etisalat, and Telecom Egypt received the 4G licence, the National Telecommunications Regulatory Authority (NTRA) has not announced a final date to activate the service. The four companies redistributed their frequencies and began the pilot operation of the fourth generation services in preparation for obtaining NTRA approval to …
Vodafone 3G service interruption last week was due to reallocation of frequency bands
The authority will hold a meeting within days to study the companies’ demand
Orange has the best voice service, and none of the three operators experienced internet connection fails: NTRA
The card worth EGP 10 now sells for EGP 11, gives balance of EGP 10 and additional balance of EGP 0.30 instead of EGP 0.40
Vodafone recorded the worst performance in video streaming test
Campaign aims to confiscate unauthorised mobile devices and illegal mobile lines
Mobile phone operators cannot stop VOIP services without NTRA’s permission, says source
Internet connection shows depreciation in quality compared to December 2016, according to NTRA
Improvement in the video streaming quality Index, according to NTRA
Internet quality also is slightly improving, says NTRA report
Improvement in mobile internet connection, says NTRA
Internet connection quality continued to decline, says the NTRA
The National Telecommunication Regulatory Authority (NTRA) warned mobile phone users from redialing missed calls from unknown international numbers. The NTRA said that these calls could be rerouted to a chat programme company or service, similar to Egypt’s 0900 numbers. This service, NTRA said, costs $5-10. The NTRA highlighted some country codes that could be suspicious, …